State Farm® Insurance Agent Karla Boles
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheron Atwell
May 8, 2025
"Karla truly cares about her customers and her community. She has an excellent staff who gives 100 percent each and every day. Customers always come first at Karla’s office!"
Mikayla Barnes
February 13, 2025
"We have absolutely loved working with krystal. We initially swapped because we had some issues with our previous insurance, but we do not regret the swap at all. This is such an amazing office. Krystal works with you to get you everything you need at a very respectable and reasonable price! We definitely recommend this place!!!"
Cat
September 10, 2024
"Drew is caring and helpful. We are moving but would recommend State Farm and Karla Boles for your insurance needs in Prattville, Alabama."
Joyce Hunt
February 2, 2024
"It’s nice to have an insurance company to take the time to actually listen to your concerns these days. They worked very hard to get all of my policies/ applications completed and submitted after addressing my concerns. They’ve done a great job and I really appreciate their efforts."
"Ms. Hunt we really do appreciate you. It was a pleasure working with you to address all of your concerns and handle your insurance needs. "
Matt Wilson
October 31, 2023
"My car insurance has been with State Farm since I began driving more than three decades ago. I have made few claims on my insurance and my driving record is good. For no reason that was explained to me, State Farm non-renewed a policy my wife and I made on a new vehicle. When we contacted Karla Boles office, we were told this was likely a mistake and that we would be fine. Today I learned that was not the case and I was never notified. My policy just ended without explanation. It's sad to so quickly sour on a relationship I've had with a company for so long, but I quickly moved on to another insurer. (Not State Farm)"
"We apologize for any misunderstanding and confusion. My team has been working to correct this system error and the backdating process has taken longer than what we had hoped. We have been assured by our underwriters that coverage would have extended. We have valued you as a customer and wish that we had the opportunity to correct the issue. Please give us a call at your convenience so that we can be sure you there is no gap in coverage between you leaving State Farm and being insured with another company. "
Rebecca Workman
August 10, 2023
"I have been with Karla for a very long time and she and her staff are great to do business with."
Kevin Smith
June 18, 2023
"Excellent service and friendly staff, they treat you like family"
"Thank you so much Kevin. Customers like you make our job so much more enjoyable. "
James Sparrow
June 8, 2023
"Great service and quick response to inquiries."
"Thank you so much. We really appreciate having customers like you. "
Dalton James Smith
June 7, 2023
"Karla Boles has been our agent for twenty five of the fifty or so years we have been with State Farm. Excellent and friendly service, ever looking to help. We recommend these folks."
"Thank you so much. We really appreciate customers like you. "
Suzanne Fisher
June 5, 2023
"Great customer service! Great rates as well!! Suzanne F."
"Thank you, Suzanne, We really appreciate you. "
Dana Todd
March 3, 2023
"Good people here. From 1 Agent to Another. I hold more respect for a person/team willing to help people even though they are not profiting from the situation. Thank You - The Todd Agency, LLC"
Ben Nichols
January 11, 2023
"Good service"
Charles brink
October 10, 2022
"This is where I will get insured! The office manager was polite, helpful and friendly!"
"Thank you, Chuck, we appreciate you!"
Nunya B
September 27, 2022
"Fast, polite service."
Benny Mcmunn
June 15, 2022
"Excellent customer service as usual."
Patricia Spivey
May 7, 2021
"I really enjoyed becoming a new member of Karla boles statefarm! The people are so friendly and amazing!!!"
Kitty Swaim
September 21, 2020
"Great"
Tracy Riddle
July 15, 2020
"State Farm ins with Karla visit was a awesome experience. Very nice people. Recommend anyone needing insurance to contact Karla."
"Thank you so much! We appreciate your business!"
Sonia Oates
February 26, 2020
"Helpful staff"
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August 6, 2018
"The staff is very helpful and kind"
James Jones
February 12, 2018
"The absolute best insurance provider anywhere!"
Mark Nissenbaum
January 2, 2017
"I have been a customer of Karla Boles State Farm since 1997. I have always received prompt and courteous service provided by a professional staff. I would recommend Karla Boles State Farm highly and without reservation."